The terms used below have the following meanings in these General Terms and Conditions:

• "CLIENT" : refers to the SELLER's co-contractor, who guarantees that he or she is a consumer as defined by French law and case law. As such, it is expressly provided that this CLIENT acts outside of any usual or commercial activity.
• "DELIVERY" : refers to the first presentation of the PRODUCTS ordered by the CLIENT at the delivery address indicated at the time of the order.
• "PRODUCTS" : refers to all the products available on the SITE.
• "TERRITORY" : refers to Metropolitan France (excluding the French Overseas Departments and Territories).

These General Terms and Conditions govern the sale by the SELLER to its CUSTOMERS of the PRODUCTS.

The CLIENT is clearly informed and acknowledges that the SITE is intended for consumers and that professionals must contact the SELLER's sales department in order to benefit from separate contractual conditions

The CUSTOMER undertakes to carefully read these General Terms and Conditions and accept them before proceeding with the payment of an order for PRODUCTS placed on the SITE.

These General Terms and Conditions are referenced at the bottom of each page of the SITE by means of a link and must be consulted before placing the order. The CLIENT is invited to carefully read, download, print the General Terms and Conditions and to keep a copy of them.

The SELLER advises the CUSTOMER to read the General Terms and Conditions for each new order, the latest version of the said Terms and Conditions applying to any new order of PRODUCTS.

By clicking on the first button to place the order and then on the second button to confirm the said order, the CUSTOMER acknowledges that he has read, understood and accepted the General Terms and Conditions without limitation or condition.

To be able to purchase a PRODUCT, the CUSTOMER must be at least 18 years old and have the legal capacity or, if they are a minor, be able to justify the agreement of their legal representatives.

The CLIENT will be asked to provide information that can be used to identify him or her by completing the form available on the WEBSITE. The sign (*) indicates the mandatory fields that must be filled in for the CUSTOMER's order to be processed by the SELLER. The CUSTOMER can check the status of his order on the SITE. DELIVERIES can, where applicable, be tracked using the online tracking tools of some carriers. The CUSTOMER may also contact the SELLER's sales department at any time by e-mail, at the following address:@laboutiquedestoons.com, to obtain information on the status of their order. The Toon Shop reserves the right to change the carrier chosen by the customer if this carrier is not able to make the delivery.

The information that the CUSTOMER provides to the SELLER when placing an order must be complete, accurate and up-to-date. The SELLER reserves the right to ask the CLIENT to confirm, by any appropriate means, its identity, eligibility and the information provided.

The SELLER undertakes to present the essential characteristics of the PRODUCTS (on the information sheets available on the WEBSITE) and the mandatory information that the CLIENT must receive under the applicable law (in these General Terms and Conditions).

The CUSTOMER undertakes to read this information carefully before placing an order on the SITE.

Unless expressly stated otherwise on the SITE, all PRODUCTS sold by the SELLER are new and comply with the European legislation in force and the standards applicable in France.


Orders for PRODUCTS are placed directly on the SITE. To place an order, the CUSTOMER must follow the steps outlined below (please note, however, that depending on the CUSTOMER's start page, the steps may differ slightly).


The CUSTOMER must select the PRODUCT(s) of their choice by clicking on the PRODUCT(s) concerned and choosing the desired characteristics and quantities. Once the PRODUCT has been selected, the PRODUCT is placed in the CUSTOMER's shopping cart. The latter can then add as many PRODUCTS as he wants to his cart.


Once the PRODUCTS have been selected and placed in their shopping cart, the CUSTOMER must click on the shopping cart and check that the content of their order is correct. If the CLIENT has not yet done so, he will then be asked to identify himself or register.

Once the CUSTOMER has validated the contents of the basket and has identified/registered, an online form will be displayed to him/her, automatically completed and summarizing the price, applicable taxes and, where applicable, delivery costs.

The CUSTOMER is invited to check the content of their order (including the quantity, characteristics and references of the PRODUCTS ordered, the billing address, the means of payment and the price) before validating its content.

The CLIENT may then proceed to pay for the PRODUCTS by following the instructions on the SITE and provide all the information necessary for the invoicing and DELIVERY of the PRODUCTS. For PRODUCTS for which options are available, these specific references appear when the right options have been selected. Orders placed must include all the information necessary for the proper processing of the order.

The CUSTOMER must also select the chosen delivery method.


Once all the steps described above have been completed, a page appears on the SITE to acknowledge receipt of the CLIENT's order. A copy of the acknowledgement of receipt of the order is automatically sent to the CLIENT by e-mail, provided that the e-mail address provided through the registration form is correct .

The SELLER does not send any order confirmation by post or fax.


During the order process, the CLIENT must enter the information necessary for invoicing (the sign (*) will indicate the mandatory fields that must be filled in for the CLIENT's order to be processed by the SELLER).

In particular, the CUSTOMER must clearly indicate all the information relating to the DELIVERY, in particular the exact DELIVERY address, as well as any access code to the DELIVERY address.

The CLIENT must then specify the means of payment chosen.

Neither the order form that the CLIENT draws up online, nor the acknowledgement of receipt of the order that the SELLER sends to the CLIENT by e-mail constitute an invoice. Regardless of the method of order or payment used, the CUSTOMER will receive the original invoice upon DELIVERY of the PRODUCTS, inside the package.


The date of the order is the date on which the SELLER acknowledges receipt of the order online. The deadlines indicated on the WEBSITE do not begin to run until this date.


For all PRODUCTS, the CUSTOMER will find on the SITE prices displayed in euros all taxes included, as well as the applicable delivery costs (depending on the weight of the package, excluding packaging and gifts, the DELIVERY address and the carrier or mode of transport chosen).

Prices include in particular value added tax (VAT) at the rate in force on the date of order. Any change in the applicable rate may impact the price of the PRODUCTS from the date of entry into force of the new rate.

The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold.

The prices of the SELLER's suppliers are subject to change. As a result, the prices indicated on the SITE may change. They can also be changed in case of special offers or sales.

The prices shown are valid, unless there is a gross error. The applicable price is the one indicated on the SITE on the date on which the order is placed by the CLIENT.


The unavailability of a PRODUCT is in principle indicated on the page of the respective PRODUCT. CUSTOMERS may also be informed of the restocking of a PRODUCT by the SELLER.

In any event, if the unavailability has not been indicated at the time of the order, the SELLER undertakes to inform the CLIENT without delay if the PRODUCT is unavailable.

The SELLER may, at the request of the CLIENT:
Either offer to ship all the PRODUCTS at the same time as soon as the PRODUCTS that are out of stock are available again,

Either proceed with a partial shipment of the available PRODUCTS at first, then the shipment of the rest of the order when the other PRODUCTS are available, subject to clear information concerning the additional transport costs that may be incurred,

Or offer an alternative PRODUCT of equivalent quality and price, accepted by the CLIENT.

If the CUSTOMER decides to cancel his order for unavailable PRODUCTS, he will obtain a refund of all sums paid for the unavailable PRODUCTS at the latest within thirty (30) days of payment.

The terms and conditions of the right of withdrawal are set out in the section "Procedures for exercising the right of withdrawal", available in Appendix 1 and accessible at the bottom of each page of the SITE via the link to the T&Cs.

The CUSTOMER can pay for his PRODUCTS online on the SITE according to the means proposed by the SELLER.

The CLIENT guarantees to the SELLER that it has all the required authorisations to use the chosen payment method.

The SELLER will take all necessary measures to guarantee the security and confidentiality of the data transmitted online as part of the online payment on the SITE.

It is therefore specified that all payment information provided on the SITE is transmitted to the SITE's bank and is not processed on the SITE.


In the event of a one-time payment by credit card, the CLIENT's account will be debited as soon as the order for PRODUCTS is placed on the SITE.

In the event of a partial DELIVERY, the full amount will be debited from the CLIENT's account at the earliest when the first package is shipped. If the CUSTOMER decides to cancel his order for unavailable PRODUCTS, the refund will be made in accordance with the last paragraph of Article 5.5 of these General Terms and Conditions.


If the bank refuses to debit a card or other means of payment, the CUSTOMER must contact the SELLER's Customer Service in order to pay for the order by any other valid means of payment.

In the event that, for any reason, opposition, refusal or otherwise, the transmission of the flow of money due by the CLIENT proves impossible, the order will be cancelled and the sale automatically terminated.

Any contract concluded with the CLIENT corresponding to an order for an amount greater than 120 euros including VAT will be archived by the SELLER for a period of ten (10) years in accordance with Article L. 134-2 of the Consumer Code.

The SELLER agrees to archive this information in order to ensure a follow-up of transactions and to produce a copy of the contract at the request of the CLIENT.

In the event of a dispute, the SELLER will have the opportunity to prove that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.

The SELLER remains the owner of the PRODUCTS delivered until they have been fully paid for by the CLIENT.

The above provisions do not prevent the transfer to the CLIENT, at the time of receipt by him, or by a third party designated by him other than the carrier, of the risks of loss or damage to the PRODUCTS subject to the retention of title, as well as the risks of damage that they may cause.

The terms and conditions for the DELIVERY of the PRODUCTS are set out in the "Delivery Policy" referred to in Appendix 2 and accessible at the bottom of each page of the SITE via a hypertext link.

The PRODUCTS will be packaged in accordance with the current transport regulations, in order to guarantee maximum protection for the PRODUCTS during DELIVERY. CUSTOMERS undertake to comply with the same standards when returning PRODUCTS under the conditions set out in Appendix 1 – terms and conditions for exercising the right of withdrawal.

The SELLER may not be held liable under any circumstances in the event of non-performance or poor performance of contractual obligations attributable to the CLIENT, in particular when entering his order.

The SELLER may not be held liable, or considered to have failed to comply with these terms and conditions, for any delay or non-performance, when the cause of the delay or non-performance is linked to a case of force majeure as defined by the case law of the French courts and tribunals.

It is also specified that the SELLER does not control the websites that are directly or indirectly linked to the SITE. Consequently, it excludes any liability for the information published therein. Links to third-party websites are provided for information purposes only and no guarantee is provided as to their content.


The SELLER collects personal data about its Customers on the SITE, including through cookies. CUSTOMERS can disable cookies by following the instructions provided by their browser.

The data collected by the SELLER is used in order to process orders placed on the WEBSITE, manage the CLIENT's account, analyse orders and, if the CLIENT has chosen this option, send the CLIENT commercial prospecting letters, newsletters, promotional offers and/or information on special sales, unless the CLIENT no longer wishes to receive such communications from the SELLER.

The CLIENT's data is kept confidential by the SELLER in accordance with its declaration made to the CNIL, for the purposes of the contract, its performance and in compliance with the law.

CUSTOMERS may unsubscribe at any time by accessing their account or by clicking on the hyperlink provided for this purpose at the bottom of each offer received by e-mail.

The data may be communicated, in whole or in part, to the SELLER's service providers involved in the order process. For commercial purposes, the SELLER may transfer to its business partners the names and contact details of its CUSTOMERS, provided that the latter have given their prior consent when registering on the SITE.

The SELLER will specifically ask the CUSTOMERS if they wish their personal data to be disclosed. CUSTOMERS may change their mind at any time on the SITE or by contacting the SELLER.

The SELLER may also ask its CUSTOMERS if they wish to receive commercial solicitations from its partners.

In accordance with the law n°78-17 of 6 January 1978 relating to information technology, files and freedoms, the CLIENT has the right to access, rectify, oppose (for legitimate reasons) and delete his personal data. He can exercise this right by sending an e-mail to the address: contact@laboutiquedestoons.com or by sending a letter to 158 rue de Cartigny 59100 ROUBAIX.

It is specified that the CLIENT must be able to prove his identity, either by scanning an identity document, or by sending the SELLER a photocopy of his identity document.

The customer may, if he wishes, register on the list of opposition to the telephone procedure on the Bloctel website at the following address: http://www.bloctel.gouv.fr/

The SELLER provides the CUSTOMER with a "Customer Telephone Service" at the following number: 03 20 86 06 68 (non-surcharged number).

Any written complaint by the CLIENT must be sent to the following address: 158 rue de Cartigny 59100 ROUBAIX.

All visual and sound elements of the SITE, including the underlying technology used, are protected by copyright, trademark and/or patent law.

These elements are the exclusive property of the SELLER. Any person who publishes a website and wishes to create a direct hypertext link to the SITE must request the SELLER's permission in writing.

This authorization of the SELLER will not be granted under any circumstances definitively. This link must be removed at the request of the SELLER. Hypertext links to the SITE that use techniques such as framing or in-line linking are strictly prohibited.

Any change in applicable law or regulation, or any decision of a court of competent jurisdiction invalidating one or more clauses of these Terms and Conditions shall not affect the validity of these Terms and Conditions. Such a modification or decision does not in any way authorise the CLIENTS to disregard these General Terms and Conditions.

Any terms and conditions not expressly addressed herein shall be governed in accordance with the practice of the retail sector, for companies whose registered office is located in France.

These Terms and Conditions apply to all purchases made online on the SITE, as long as the SITE is available online.

The General Terms and Conditions are precisely dated and may be modified and updated by the SELLER at any time. The General Terms and Conditions applicable are those in force at the time of the order.

Changes to the Terms and Conditions will not apply to PRODUCTS already purchased.

These General Terms and Conditions as well as the relationship between the CLIENT and the SELLER are governed by French law.

In the event of a dispute, only the French courts will have jurisdiction.

However, prior to any recourse to the arbitral or state judge, negotiation in a spirit of loyalty and good faith will be preferred with a view to reaching an amicable agreement in the event of the occurrence of any dispute relating to this contract, including relating to its validity.

The party wishing to implement the negotiation process must inform the other party by registered letter with acknowledgement of receipt, indicating the elements of the dispute. If, after a period of fifteen (15) days, the parties are unable to reach an agreement, the dispute shall be submitted to the competent court designated below.

Throughout the negotiation process and until its conclusion, the parties shall refrain from taking any legal action against each other and for the conflict that is the subject of the negotiation. By way of exception, the parties are authorised to bring an action before the court for interim relief or to request the issuance of an order on application. Any action before the summary court or the implementation of a procedure on request does not entail any waiver of the amicable settlement clause on the part of the parties, unless expressly stated otherwise.

ANNEX 1

PROCEDURES FOR EXERCISING THE RIGHT OF WITHDRAWAL

Principle of withdrawal

The CLIENT has the right in principle to return or return the PRODUCT to the SELLER or to a person designated by the latter, without undue delay, and at the latest within fourteen (14) days of the communication of its decision to withdraw, unless the SELLER offers to collect the PRODUCT itself.

Withdrawal period

The withdrawal period expires fourteen (14) calendar days after the day on which the CLIENT, or a third party other than the carrier and designated by the CLIENT, takes physical possession of the PRODUCT.

In the event that the CLIENT has ordered several PRODUCTS via a single order giving rise to several DELIVERIES (or in the case of an order for a single PRODUCT delivered in several batches), the withdrawal period will expire fourteen (14) calendar days after the day on which the CLIENT, or a third party other than the carrier and designated by the CLIENT, takes physical possession of the last PRODUCT delivered.

Notification of the right of withdrawal

To exercise their right of withdrawal, the CLIENT must notify their decision to withdraw from this contract by means of an unambiguous statement to: 158 rue de Cartigny 59100 ROUBAIX or contact@laboutiquedestoons.com.

They can also use the form below:


In order for the withdrawal period to be respected, the CLIENT must send its communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of withdrawal

In the event of withdrawal by the CLIENT, the SELLER undertakes to reimburse all sums paid, including delivery costs without undue delay and, in any event, no later than fourteen (14) days from the day on which the SELLER is informed of the CLIENT's desire to withdraw.

The SELLER will proceed with the refund using the same means of payment as the one that the CLIENT used for the initial transaction, unless the CLIENT expressly agrees to a different method, in any case, this refund will not incur any costs for the CLIENT.

The SELLER may defer the refund until receipt of the goods or until the CLIENT has provided proof of shipment of the goods, whichever comes first.

Return procedures

The CLIENT must, without undue delay and, in any event, no later than fourteen (14) days after communication of his decision to withdraw from this contract, return the goods to: 158 rue de Cartigny 59100 ROUBAIX.

This period is deemed to have been respected if the CLIENT returns the property before the expiry of the fourteen-day period.

Return shipping

The CLIENT must bear the direct costs of returning the goods.

Condition of the returned property

The PRODUCT must be returned according to the SELLER's instructions and include all the accessories delivered.

The CLIENT is only liable for the depreciation of the property resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this PRODUCT. In other words, the CUSTOMER has the opportunity to test the PRODUCT but may be held liable if it carries out manipulations other than those that are necessary.

Exclusions from the right of withdrawal

The right of withdrawal is excluded in the following cases:

• Supply of goods or services the price of which depends on fluctuations in the financial market
• Supply of goods made to the CLIENT's specifications or clearly customised
• Supply of goods that are likely to deteriorate or expire quickly
• Provision of sealed audio or video recordings or software that have been unsealed after delivery
• Newspaper, periodical, magazine (except subscription contract)
• Provision of accommodation services other than for residential purposes, transport of goods, car rental, catering or services related to leisure activities if the offer provides for a specific date or period of performance
• Supply of goods which by their nature are inextricably mixed with other items
• Supplies of sealed goods that cannot be returned for health protection or hygiene reasons and that have been unsealed by the CUSTOMER after DELIVERY
• the supply of alcoholic beverages the price of which was agreed at the time of the conclusion of the contract of sale, the delivery of which can only be made after 30 days and the actual value of which depends on fluctuations in the market beyond the control of the SELLER
• Supply of digital content that is not provided dematerialised if the performance has started with the express prior consent of the consumer, who has also acknowledged that he will thereby lose his right of withdrawal
• contracts concluded at a public auction

Delivery area

The PRODUCTS offered are delivered to the countries offered to you.

The PRODUCTS are shipped to the delivery address(es) that the CUSTOMER has indicated during the order process.

Shipping time

The deadlines for preparing an order and then drawing up the invoice, before shipping the PRODUCTS in stock are mentioned on the SITE. These deadlines exclude weekends or public holidays.

An e-mail message will be automatically sent to the CUSTOMER at the time of shipment of the PRODUCTS, provided that the e-mail address provided in the registration form is correct.

Delivery times & costs

During the order process, the SELLER informs the CLIENT of the possible shipping times and formulas for the PRODUCTS purchased.

Shipping costs are calculated based on the delivery method. The amount of these costs will be due by the CLIENT in addition to the price of the PRODUCTS purchased.

Details of delivery times and costs are detailed on the WEBSITE.

DELIVERY METHODS

The package will be given to the CUSTOMER against signature and upon presentation of an identity document.

In case of absence, a notice of passage will be left for the CUSTOMER, in order to allow him to pick up his package at his post office.

DELIVERY Problems

The CUSTOMER is informed of the delivery date set at the time of choosing the carrier, at the end of the online order procedure, before confirming the order.

It is specified that deliveries will be made within thirty (30) days maximum. Failing this, the CLIENT must give formal notice to the SELLER to deliver within a reasonable period of time and in the event of non-delivery within this period, it may terminate the contract.

The SELLER will refund, without undue delay from receipt of the cancellation letter, to the CLIENT the total amount paid for the PRODUCTS, including taxes and delivery costs, by means of the same payment method used by the CLIENT to purchase the PRODUCTS.

The SELLER is responsible until delivery of the PRODUCT to the CLIENT. It is recalled that the CLIENT has a period of three (3) days to notify the carrier of any damage or partial losses noted at the time of delivery.